Artificial intelligence Archive
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15 Customer Service KPI Metrics That Propel CX Teams
/ Category: Artificial intelligence / 12 January 2024
Eight KPIs to Optimize Your IT Service and Support While it is a marker for efficiency, it can skew metrics as some issues are
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Top 15 Support KPIs & Metrics for For Customer Support Teams
/ Category: Artificial intelligence / 28 December 2023
Top 12 support KPIs for better customer service Boosting employee behavior and knowledge and bringing down wait times can be done through consistent training
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The Peril and Promise of Chatbots in Education American Council on Science and Health
/ Category: Artificial intelligence / 5 September 2023
Chatbots In Education: Applications Of Chatbot Technologies In general, the followed approach with these chatbots is asking the students questions to teach students certain